Legal
Legal and company information
Every policy that applies to Empire is published here in full and written to be read, not skimmed past. Each document states what it covers, what Empire is responsible for, and what it deliberately does not claim.
9 published documents · Last reviewed August 1, 2026
Using Empire
The agreement you accept when you use the website or a workspace, and the standards that apply to everyone inside it.
- Terms of UseThe terms governing use of the Empire website, customer workspace, platform features, implementation services, and related services.24 sections · Updated August 1, 2026
- Acceptable Use PolicyThe standards customers must follow when accessing Empire, uploading information, communicating through the platform, or using workspace functionality.8 sections · Updated August 1, 2026
Paying for Empire
What a subscription includes, how billing and renewals work, and the circumstances in which money is returned.
- Subscription and Purchase TermsHow one-time purchases, recurring services, managed service packages, billing, renewals, and account access are handled.11 sections · Updated August 1, 2026
- Refund and Cancellation PolicyThe circumstances in which a purchase or subscription may be cancelled, adjusted, or refunded, and how requests are submitted.9 sections · Updated August 1, 2026
Your data
What information Empire holds, how it is protected, what is stored in your browser, and the rights you can exercise.
- Privacy PolicyHow Empire collects, uses, stores, protects, and shares personal information, along with the choices and rights available to users.16 sections · Updated August 1, 2026
- Security InformationAn overview of Empire's approach to account protection, infrastructure security, access controls, data handling, and customer responsibility.8 sections · Updated August 1, 2026
- Cookie PolicyHow cookies, browser storage, analytics technologies, and essential website functionality are used and managed.7 sections · Updated August 1, 2026
The company
Who operates Empire, how to reach the right team, and how we approach access for people using assistive technology.
- Company InformationLegal entities, official website information, verified contact channels, and company notices relating to Empire.10 sections · Updated August 1, 2026
- AccessibilityEmpire's approach to making its website and platform usable for a broad range of customers and assistive technologies.6 sections · Updated August 1, 2026
How to read these documents
Plain language first
Policies are written to be understood by the person running the business, not only by a lawyer reviewing them afterwards.
Nothing implied
Where Empire has no certification, licence, or guarantee, the document says so instead of leaving room for interpretation.
Dated and versioned
Every document carries a last-updated date. Material changes are announced before they take effect.
One place to ask
Questions about any policy can go to the support address, and corporate or legal notices to the corporate address.