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Empire

Service

Priority Assistance

Receive higher-priority help with setup, records, exports, configuration, and platform workflows.

Priority assistance covers help with the platform itself: configuration questions, exports, and workspace changes.

What you provide

  • A description of what you are trying to achieve

What the service includes

  • Priority handling of platform requests
  • Configuration support
  • Export assistance

Outside scope

  • Professional advice of any kind
  • A guaranteed response time, which is not currently published

Available on

Finance Concierge and Complete Business Back Office