Company Information

Brand and product

Empire is the customer-facing brand and product name. Empire is business finance and operations software for independent businesses, used to organize income, expenses, invoices, clients, documents, tax preparation records, deadlines, and recurring responsibilities.

Legal entities

Empire is developed and supported through Empire Platforms and its affiliated legal entities:

Empire Platforms LLP

Empire Platforms, Inc.

The entity applicable to a particular purchase, agreement, invoice, or service is identified in the corresponding transaction or agreement.

Official website

The only official Empire website is empirekeep.com. Communications, offers, or documents presented from any other domain are not issued by Empire.

Support email

support@empirekeep.com is the primary channel for account questions, billing questions, privacy requests, legal notices, and security reports.

Corporate contact email

office@empireplatforms.com is used for corporate correspondence. Customer support requests should be sent to support@empirekeep.com so they are handled by the support team.

India Postal Address

C-20, G Block, Bandra-Kurla Complex,

Bandra East, Mumbai, Maharashtra,

India 400051

United States Postal Address

322 Lamar Ave,

Charlotte, NC 28204

United States

Customer communication channels

Empire communicates with customers through email sent from empirekeep.com addresses, notices inside the customer workspace, and the contact forms published on this website. Empire does not request passwords, one-time codes, or full payment card details through any channel.

Transactions and agreements

Each purchase, subscription, implementation engagement, or managed service is documented in the applicable order confirmation, invoice, or agreement. Those documents identify the contracting entity, the services included, the amounts payable, and the terms that apply.

Written notices may be sent to support@empirekeep.com or to either postal address listed above.

Reporting inaccurate company information

If any company information published on this page appears inaccurate or out of date, write to support@empirekeep.com with the page reference and the detail in question. Empire reviews the report and corrects verified inaccuracies on this page.