Legal
Acceptable Use Policy
The standards customers must follow when accessing Empire, uploading information, communicating through the platform, or using workspace functionality.
1. Purpose
This Acceptable Use Policy sets the boundaries for use of Empire. It forms part of the Terms of Use and applies to every user of a workspace, including users invited by an account holder.
2. Lawful use
You must use Empire only for lawful business purposes and in compliance with the laws that apply to you, including tax, accounting, data protection, and export laws.
3. Prohibited content
Do not upload content that is unlawful, infringing, defamatory, fraudulent, or that you do not have the right to store.
Do not use Empire to record or facilitate fraudulent invoicing, falsified records, money laundering, sanctions evasion, or tax evasion.
Do not upload malicious code, or content designed to disrupt the Services or other users.
4. Prohibited conduct
Do not attempt to access a workspace, account, or record that you are not authorised to access.
Do not probe, scan, or test the vulnerability of our systems without written permission, and do not bypass or interfere with authentication, rate limiting, or access controls.
Do not scrape, crawl, or bulk-extract the Services other than through the export features provided to you.
Do not resell, sublicense, or provide the Services to a third party as your own without our written consent.
5. Service integrity
Do not place an unreasonable load on the Services, generate automated traffic that degrades availability for others, or use the Services to send unsolicited bulk messages.
6. Security expectations of users
Keep credentials confidential, remove workspace access for people who no longer need it, and report suspected vulnerabilities to support@empirekeep.com with the subject line “Security report”.
Do not publicly disclose a suspected vulnerability before we have had a reasonable opportunity to respond.
7. Reporting a violation
Report suspected misuse of Empire to support@empirekeep.com with enough detail for us to investigate.
8. Enforcement
We may investigate suspected violations and may remove content, restrict features, suspend a user, or terminate an account.
Where a violation presents an immediate legal or security risk, we may act without prior notice. Where practical we notify the account holder and describe what is required to restore access.